I have not received my valuation or 7 Day Offer email!

Online valuation* and 7 Day Offer* emails usually arrive within seconds but can take up to 20 minutes under certain circumstances. If you have not received your email within 30 minutes, you may want to check the spam or junk mail folder of your email program as it may have been mistakenly directed there, or you may have entered your email address incorrectly on the website. Some spam filters also divert email to a 'Deleted Items' folder, which is also worth checking.

'Spam' filters are designed to stop junk email from arriving in your inbox but may occasionally block legitimate email in error. Your email software should allow you to mark webuyanycar.com® as a trusted sender for future messages you receive from us.

If you still have not received an email after checking the information provided above, please call your local branch using our Branch Locator and we'll be glad to assist you.

Back to FAQ Page

* Valuations are provided as an estimate for informational purposes only and do not constitute an offer from webuyanycar.com®, except where you are expressly made a conditional 7 Day Offer. Valuations are based on the limited information we collect from you online and market information about your vehicle (which, for some makes, models and years, can be limited). Therefore the valuation may be adjusted at our discretion at any time, including prior to or during our in-branch vehicle inspection. Additional fees (e.g. titling) may also apply. By selecting to receive a valuation or conditional 7 Day Offer, you agree to our Terms of Use.